PIPS & LIES SUPPORT

Help at and away from the table.

Connection problems

• Check that your device has a stable internet connection.
• Close and reopen the app, then try the table code again.
• Private table codes expire when everybody leaves the table.
• Ranked matchmaking starts with three to six available players.

Accounts and passwords

Guest play does not require an email address. A permanent account lets you keep progress and appear on the leaderboard. Use Forgot password? on the sign-in screen if you lose access. Account deletion is available inside Privacy & Account and removes the associated profile and gameplay data.

Report or block a player

In a lobby, tap the menu beside a player's name. During a match, tap the shield button. Reports are reviewed for inappropriate usernames, harassment, disruptive play or cheating. Blocking prevents the two accounts from being placed at the same private or ranked table in the future. The current match continues so blocking cannot be used to avoid a ranked result.

Community rules

• Use an appropriate username.
• Do not harass, threaten or impersonate another person.
• Do not exploit bugs, automate play or manipulate ranked results.
• Repeated or serious abuse may result in account restrictions.

These are summarised from the Terms of Use, which every player accepts before playing. Reports are reviewed and acted on as promptly as reasonably possible. If your account has been suspended and you believe it was a mistake, email support with your username.